FAQs

I don't know my agent, can I change with you?

Sure! As a client you have the right to choose the person who will advise you financially, as well as with all the risks from which you want to protect yourself.

Can I change with you even if I already have a current policy?

Sure! Through a letter called Change of Conduct, the client can request the change of their policies to the new agent, so that he can take over the administration.

Can I switch companies?

We take care of finding the best options and we will advise the change as long as it is the best for you.

Will I receive personalized attention?

We take care of having Face to Face service with our clients. In such a way that the advisor will take care of you at any time.

Can you advise me on my policy?

YI's advice is free because our mission is to create an insurance culture in which clients can use their policy without fear.

I've had headaches with claims!

We take care of advising and supporting you in claims. We will put pressure on Insurance Companies to respond quickly and effectively.

I am afraid of losing my seniority!

You will never lose your seniority while you pay your policy and if you want to change your Insurance Company, we will ensure that the new Company guarantees it. If we cannot get a better protection, we will recommend you keeping the current one.

My current agent scared me of losing benefits!

No agent can scare you for changing. You have the option of which agent and insurer gives you the service.

They never send me my renewals on time!

We have a SW developed by the same agents who know the true need of the client. So this keeps us informed of its status and renewals. Following up on it effectively.

I have a group policy from my company and I don't want to lose my seniority.

We take care of converting the group policy to individual. Many times we have options for you to have a low cost "sleep" policy without being afraid of losing your benefits.

I'm scared of not being able to pay my policy!

Let us advise you, so you can stay insured without thinking so much about finances, we will always try to adapt to the situation to avoid losing coverage.

"Excelente servicio personalizado y atención al cliente. Muy buena experiencia hemos tenidos. Muy honrados, rápidos y serviciales."

Miguel Navarro

"El mejor servicio que he recibido de un agente de seguros. Siempre al pendiente, seguimiento constante y recomendaciones claras."

David Rodriguez

"Outstanding services from top notch professionals. Definitely recommend to anyone looking for an advisor that can provide both exceptional customer service and personalize their needs. I was left very impressed after having consulted various advisors that never spent time asking the important questions. Yamazaki Advisors really took the time to analyze my current portfolio and future needs."

Sofia Buddensieg

"Tiene la mayoría de mis pólizas tanto como Auto y Gastos Médicos. Me ayudaron a buscar mejor cobertura y precio conservando mi antigüedad. Excelente servicio!"

Nohelia Betancourt